A Kasence series

The Flow Check with Scot

Practical diagnosis and application of small-business operating problems.

Flow Insights — Learn the principles. Visit Flow Insights

The Flow Check — See those principles applied to real business problems.

Scot Cameron with the title "Where Would I Look First?" — The Flow Check with Scot Pilot

The Flow Check · Pilot

Where Would I Look First in a Small Service Business?

Small business process improvement doesn't have to start with new software. In the Pilot of The Flow Check with Scot, Scot shows where he'd start inside a small service business: the first place customer work stops being clear. Using an illustrative eight-person service business, Scot walks through five diagnostic questions, simple napkin math, and one practical recommendation you can start without buying another tool: Owner → Next Action → Due.

Watch Pilot

Scot Cameron with the title "Costs Are Up. Fix the Leaks First" — The Flow Check with Scot Episode 1

The Flow Check · Episode 001

Costs Are Up. What Should You Fix Before You Raise Prices?

Before raising prices, look at the work you're already paying for that shouldn't exist. Scot walks through five places a service business can lose money without noticing, then uses an illustrative plumbing company to show how return trips can create thousands of dollars in avoidable labor cost. The first improvement isn't new software. It's better job intake so the right information — and the right part — is available before the technician leaves the shop.

Watch Episode 001

Episode 002

The Flow Check · Episode 002